• Follow behaviour rules in public places
  • Always have a charged mobile phone with emergency numbers, the contact of your faculty's international office, numbers of your relatives, friends or colleagues
  • Wear only comfortable clothes and shoes that is adequate to the weather conditions and current season
  • In case of emergency stay calm and act in an appropriate way
  • Unplug electrical appliances when not in use
  • Be careful with matches and lighters. Keep flammable substances (oil, sprays) off the stove and places exposed to the sun
  • Smoke only in specially designated smoking areas
  • At the first sign of fire, call 101 or 112
  • After that, proceed to evacuate. Take only the essentials (documents, mobile phone, medicines, money, warm and waterproof clothing)
  • Warn neighbours about the fire and help those in need
  • In case of fire, DO NOT use the elevator!
  • If the exit is blocked, DO NOT open the doors and windows wide, plug the ventilation holes and door slots with a wet cloth
  • In case of heavy smoke, move crawling and do not forget to protect the respiratory organs with a wet cloth
  • Go out on the balcony or open a window and try to attract the attention of passers-by or firefighters
  • In case of a small fire, cover the source of the fire with a wet cloth, pour water or sand / washing powder / earth from a flower pot, etc. on it
  • If one of your electrical appliances is on fire, unplug it from the power supply first and only then extinguish the fire
  • DO NOT extinguish electrical appliances with water!
  • If oil or other flammable liquids catch fire, DO NOT extinguish them with water and cover them with a pot lid instead!
  • If your clothing catches fire, drop to the floor and roll slowly or try to put the clothing off
  • Follow the fire safety rules
  • If you live in a rented apartment or hostel / hotel, DO NOT let the strangers in
  • DO NOT leave electrical appliances, gas or electric stoves unattended when switched on
  • If the elevator starts to move down rapidly, press the 'Stop' button as soon as possible and put yourself in a safe position. Squat down, lean your back against the wall of elevator car and brace your hands against the floor. You can also lie facedown on the floor and put your head on the bag.
  • Before going for a walk, notify your relatives or roommates or leave a note at the place of your residence
  • Make sure you have a GPS with you (for instance, mobile applications like Google Maps, Yandex.Maps, 2GIS, Citymapper) or a map of the city
  • Cross the road only at the pedestrian crossing. Before crossing the street make sure there are no cars approaching.
  • If you are in a crowd, button up your clothes, take off a long scarf, stay away from glass windows, trellises, trees, pillars. If you fall, curl up on your side, cover your head with your hands. Get up with just one sharp movement - quickly pull up your legs, stand up with a single leap and start moving in the direction of the crowd.
  • For walks, choose mainly the daytime. When returning home in the evening, avoid unlit streets, deserted places, or walk in a small company.
What should I do if I have left my belongings in the metro?
Contact the information desk of Metro:

+7(495)539-54-54 or 3210
(for mobile phone call)

What should I do if I have left my belongings in the land transport?
Call Lost and Found office:


What should I do if I have lost my documents?
  • When entering the subway, hold the doors, as they might hit a person walking behind
  • Hold onto the handrails when getting on the escalator. Do not place bags on the escalator handrails. On the escalator, stand to the right facing the direction of its movement so that people on the left could move freely.
  • DO NOT stand near the edge of the train platform
  • If you fell on subway tracks, DO NOT try to climb onto the platform by yourself. If the train is approaching and you can't move, lie facedown in the gap between the rails with your head towards the train (so that your clothes do not roll up), keep your head down and try not to move. If circumstances permit, get up and, without approaching the edge of the platform, run towards the direction of the drive to the beginning of the platform, look for a black-and-white pole and stand behind it. You are safe here. Now wait for a subway staff. They will come for you and get you out of the tunnel.
  • In case of a bus accident, use the emergency exits (windows). After getting out of the bus, move away from the scene of the accident as far as possible.
  • In case of an accident in a trolley bus or tram, try not to touch metal parts — they might be electrified
In winter
  • Wearing warm clothing is recommended. A bit of advice: dress multi-layered!
  • Look out for icicles on rooftops. Walk on the sidewalk closer to its edge.
  • Do not wear slippery shoes. When the walks are covered with the glaze of ice it is recommended to step on the whole foot and hold on to the handrails.
In the spring and autumn period
  • Always carry an umbrella with you! Wear waterproof shoes and clothing (boots, raincoat).
In summer
  • To avoid heat exhaustion or sunstroke, wear light and light-colored clothing, a hat and limit your time outdoors.
  • Wear sunglasses and use sunscreen
  • Minimize physical activity in hot weather
  • Stay hydrated
In a thunderstorm
  • On the street: avoid open space and tall trees, posts. DO NOT walk near metal fences, electrical power pylons, or under wires.
  • Immediately get out of and away from ponds, lakes, and other bodies of water.
  • At home: close the windows tightly and unplug electrical appliances from the power supply
  • If you are in a car during the storm, stay there. Close the windows and remove radio antenna.
  • If you are caught in a thunderstorm while riding a bicycle / motorcycle / scooter, place them on the ground and step at least 30 meters (100 feet) away from them.
In strong winds or hurricanes
  • Stay home
  • Close the windows tightly
  • If you are outside, take cover in a nearby building or in the nearest underpass
  • If you are in a car, try to avoid overpasses and bridges, DO NOT drive or stop under the trees or billboards
  • Beware of suspicious objects (unowned bags, boxes, toys)
  • DO NOT touch a suspicious object, immediately report to the police or the person in charge. Get away from it and take others to a secure location.
  • In case of explosion, drop to the ground with your hands over your head. First, make sure that no other explosion has followed and only then stand up.
  • If you are being taken hostage, DO NOT provoke offenders to use weapons. Do what you are told and do not refuse food, even if you don't like it.
  • Take off jewelry or any other expensive items or cover them with clothing, keep your documents hidden
  • Always ask for a permission before taking action. Requests should be made in a calm voice.
  • Take a safe seat in the event of possible shooting
  • Avoid staying in places where you may obstruct the observation of the premises through the doorways or windows
  • Try to remember the appearance of the offenders
  • During hostage rescue operation DO NOT try to assist the security forces. Immediately lie facedown on the floor, cover your head with your hands and try not to move, pending instructions from security forces.
    If tear gas comes into contact with the eyes, do not rub them, breathe through a wet tissue, blink frequently to cause tears. Show understanding for any actions of the security forces, because until the procedure of identification is undergone, any person will be treated as a potential offender. DO NOT leave the scene of the crime without permission.
Emergency numbers
Firefighting and Rescue Service (EMERCOM)
Telephone number: 101
Telephone number: 102
Emergency medical services (Ambulance)
Telephone number: 103
Emergency gas service
Telephone number: 104
Common emergency telephone number
Telephone number: 112